Fees and Conditions

TERMS AND CONDITIONS
Enrolment Conditions
You must enrol and pay the course fee, either in full or the initial payment under our payment plan, before the course commences.

Dental Assistant Training Solutions reserves the right to adjust and tailor the contents of courses to meet customer needs.

Enrolments for the Certificate III and the Certificate IV in Dental Assisting are limited to Australian citizens, permanent residents or New Zealand passport holders who have lived in Australia for more than 6 months. Short courses are open to everyone.

Money Matters
Where the enrolment fee is more than $1,000 our Payment Plan Option can be used to make payments in 3 installments. Download the Payment Plan option here.

The enrolment form is a Tax Invoice and an additional invoice can’t be issued. A receipt will be issued on request.

Group Discounts
Group discounts are available for all courses with the exception of enrolment fees for New Entrant Traineeships.

Cancellations and Refunds
Deferment of an enrolment to a later course will be considered in extenuating circumstances. Applications for deferment will be reviewed on a case-by-case basis.

All requests for refunds must be submitted in writing.

Courses may be cancelled when there are insufficient enrolments. When Dental Assistant Training Solutions cancels a course, participants will be entitled to a full refund or transfer to a future course.

Cancellation of enrolment more than 7 days before the commencement of a course will incur a 20% cancellation fee.

Cancellation of enrolment less than 7 days before the commencement of a course will incur a 50% cancellation fee.

There will be no refund for cancellation of enrolment after the course has commenced or if a participant’s enrolment is terminated due to serious misconduct.

There will be no refund for Recognition Enrolments once the enrolment confirmation letter has been forwarded to the student

Access and Equity
Dental Assistant Training Solutions is committed to ensuring a participant has every opportunity to successfully complete training and will endeavour to accommodate the needs of all course participants.

Clothing
You may be required to wear black or navy long pants, a white shirt or blouse and closed-in shoes if you are undertaking practical sessions in a surgery and sterilisation area.

Immunisation
Under NSW Department of Health regulation you must be immunised for Hepatitis B and Tetanus, if your work involves contact or exposure to blood or bodily substances. You may be required to provide your trainer with your immunisation record.

Counselling
Dental Assistant Training Solutions encourages you to seek assistance from your trainer or assessor if you are having difficulty meeting your training commitments.

Dental Assistant Training Solutions trainers and assessors are not trained counsellors and cannot provide counselling services in relation to problems of a personal nature. They can, however, help you identify an appropriate service.

Grievances and Complaints
Dental Assistant Training Solutions treats all grievances and complaints seriously and processes all reported incidents within a very strict timeframe with respect and confidentiality.

Language, Literacy and Numeracy (LLN)
Dental Assistant Training Solutions will provide additional support or refer a participant to a LLN support provider if he/she experiences difficulties in reading, writing and mathematical concepts.

Drugs and Alcohol
Dental Assistant Training Solutions has a no drug or alcohol consumption policy and any participant perceived to be under the influence of these substances whilst undertaking training or assessment will be subject to disciplinary action. This may include suspension, expulsion or any other penalty.

Personal Safety and Emergency Procedures
Dental Assistant Training Solutions is required, under state Occupational Health and Safety Acts to provide a safe and healthy training environment. A course participant must accept responsibility for their own personal safety and ensure he/she does not do anything that would put themself, other participants, a trainer or an assessor at risk of harm.

In the event of an incident that requires medical attention, an ambulance will be called. Ambulance and medical expenses related to the incident will be your responsibility. Dental Assistant Training Solutions accepts no responsibility for these.

Recognition Application
Recognition may be given if you are able to provide evidence of prior learning or current workplace practice. Qualifications from other RTOs will not be accepted for the purpose of recognition if they are not certified copies or if they are more than 5 years old unless you can provide evidence of currency of practice.

Serious Misconduct
Serious misconduct will not be tolerated and will result in a participant being temporarily suspended pending investigation that may lead to the enrolment being terminated. Serious misconduct refers to violence of any kind, bullying and harassment, theft, misuse or damage to facilities, equipment and training materials, attendance under the influence of alcohol or drugs, including the inappropriate use of legal drugs.

Other
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